Welcome to West Wilson Utility District
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******ATTENTION****** West Wilson Utility District previously left a door hanger at the customer's home if the water bill was two months past due. Beginning July 1, 2022, we will no longer leave a door hanger. If your bill is two months past due, your water service will be subject to disconnection without further notice any time after your due date. The entire balance due plus a reset fee of $35.00 must be paid before the service will be reinstated. If payment is made afterhours, weekends, or holidays, the reset fee will be $70.00. If you receive a bill showing a previous balance, you know you are past due and need to make a payment immediately. You can go to our website www.westwilsonutility.com and link your account to make payments, view your bill, and to receive an email notification of when your bill is ready to view and a payment reminder before your due date. You can also sign up for bank draft, and your bill will be drafted on the due date each month. Our staff can take your payment over the phone, or you can call our automated payment service at 877-201-3741. There is a 2.8% processing fee for using a credit or debit card.
Please call our office at 615-758-5682 for any questions.
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Starting February 1st, 2023
West Wilson Utility District is conducting an inspection to
identify the materials of all water service lines, as required by
the Federal Environmental Protection Agency. Due to this
inspection, you may notice increased utility crew activity around
your water meter box. In December 2021, the Environmental
Protection Agency (EPA) revised a Lead and Copper Rule
requiring all public utilities to develop a comprehensive water
supply line inventory. All water utilities are required to review
their entire system and identify the service lines constructed
material for all properties - both the utility-owned service lines
(from the water main to the water meter) as well as the
privately-owned lines leaving the meter by October 2024. To
comply with new federal regulation and meet all deadlines, West
Wilson Utility District's service crew will continue to collect
data within the entire service area. Data collection methods
include visual verification of pipe material through service lines
inspections at the meter box. Please note that these inspections
do not require any service interruptions and will not affect any
property's driveways, sidewalks, or landscaping.
Please call our office at 615-758-5682 for any questions.
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